Remote Assistance for Shopping on Korean eCommerce

Service Description

Facing challenges in finding or purchasing products you need?

ThxKorea offers remote shopping assistance to find and purchase your desired products on your behalf .

Provided Services:

• Recommend Suitable Products Based on Your Request, Conducts Price Comparisons Among Various Options.
• Handle Purchases and Shipping to Your Preferred Location, If Needed

How to Use the Service:

1. Click ‘Buy Now’ to process to next page – (Payment will not be processed until you provide your card number)
2. Please provide detailed instructions and Special Requirements in the Additional information section on the next page
   (Products you need, etc)
3. Choose your Payment method and Click ‘Place Order’ to Complete payment
4. After making payment, ThxKorea Customer Service will contact you to assist in finding your desired products, confirm your address, and provide the final cost of the product along with a payment URL for your order

Terms of Service:

• The cost of product and the delivery fee are separate.
• The service includes assistance in finding and purchasing up to three items.
• Additional charges apply for assistance with purchasing more than three items.
• In case of delivery delays or product damage, customers are immediately informed and solutions are proposed.
• Delivery times may vary depending on the product’s inventory status. The service fee is non-refundable once the service has commenced.

Cancellation Policy:

• Once the shopping assistance service has commenced, the service fee is non-refundable.
• Cancellation after product purchase is subject to the online store’s cancellation policy.